"A video is not playing".
"Something is not displaying properly".
"I am having trouble accessing content".
"Something is not working correctly".
"I am having a technical issue".
- Please ensure you have an active internet connection.
- And ensure you are logged in on encona.online.
- Then try to clear your cache - instructions are at refreshyourcache.com.
- If this does not resolve your issue, you can try any or all of the following:
- Ensure your browser is updated to the latest version.
- Switch the browser you are using. Recommended browsers are Chrome and Firefox.
- Enable pop-ups.
- Disable ad blockers or other browser extensions or add-ons.