To ensure the quickest response, please follow these steps in this order:
- Use the search function in this Knowledge Centre - many questions have already been asked by someone else and answered by our team.
- Try the discussion forum related to your course to see if someone else has already asked your question.
- If Step 1 or 2 does not answer your question, contact us! Please be as specific as possible with your question: for example include a specific video, page title, or direct URL link.
We aim to respond within one business day.